FAQ

Answers to your questions from Vancouver Osteopathy Clinic

Questions About Osteopathic Manual Practice and Athletic Therapy in Vancouver at Ananta

How has Ananta prepared for our Covid-19 response?

Pre-screening: Prior to and at the time of your appointment:

  • All patients and staff are required to use the BC Covid-19 Self-Screening tool before booking or attending an appointment
    • this will be reviewed with Practitioner one day prior to your appointment by phone and again at the time of your appointment
    • addition screening questions may also be asked to ensure safety of our Practitioners and Ananta community
  • Anyone who is symptomatic and/or does not meet the pre-screening criteria will be asked to leave the clinic, contact 8-1-1 for testing and re-schedule your when it is clinically indicated

Preparation for your appointment:

  • You will be asked to attend the clinic no earlier then 5 minutes before your appointment
  • You will be expected to bring you own mask, as kindly wear it during your time at the clinic
  • Please bring a clean change of cloths for your session, you will not be permitted to wear the cloths you arrived in
  • Patients will be asked to wash their hands prior to and after their session, following the guidelines outlined by the CDC
  • Electronic forms of payment is encouraged
    • please arrange for e-transfers prior to or at the time of you appointment or credit card payments

Physical Distancing:

  • Our waiting room will be arranged in such a way to ensure appropriate physical distancing requirements of 2 meters
  • Clients who arrive early will be asked to remain in their cars or outside the prior to their appointment times
  • A maximum of one person will be allowed in the waiting room at all times.
  • Appointments will be staggered in such as way to ensure appropriate physical distancing requirements
  • Patient must arrive unaccompanied unless patient is a minor who requires parent/guardian, or infirm and needs assistance

Strict Cleaning and Hygiene Procedures:

  • Patient and Practitioners will wash their hands upon entry and departure with soap and water for at least 20 seconds, followed by thorough drying
  • Alcohol-based hand sanitizer is also available but is NOT to replace hand washing, only acting as a secondary support
  • Face touching avoidance is highly recommended as the coronavirus can be spread by touch if a person has used their hand/s to cover a cough or a sneeze
  • Frequently clean and disinfect common areas and high touch surfaces with approved grade disinfectant, at a minimum between each patient
    • including but limited to door nobs, light switches, tablets, chairs, stools, table surfaces
  • Single use linens and thorough treatment table disinfecting and cleaning

The Use of Personal Protective Equipment:

  • Patients must bring and wear their own cloth or paper/disposable (surgical) mask during their time at the clinic.
  • Practitioners will use cloth or paper/disposable (surgical) masks during treatment. Cloth masks will be laundered after each use.
  • Practitioners will also be wearing designated work only cloths and shoes

Additional changes:

  • No magazines or books will be kept in waiting area
  • No tea and/or water will be available
  • No loitering before/after session (other then medically indicated)
  • Patients will be asked to kindly reframe from resourcing reading material from our library for use during their time at the clinic or at home

 

How does Osteopathy Manual Practice and Athletic Therapy differ from Chiropractic and Physiotherapy?
An Osteopathic Practitioner not only works with the spine and joints but they also specialize in fascia, scars, the spinal cord and brain, viscera and organs, as well as fluids and fields. The holistic osteopathic approach is gentle and hands-on, and every treatment plan is tailored for each patient, focusing on the cause of the pain and imbalance. Therapists will take a thorough history and assessment to better understand the full context of the issue you are coming in for and, like Athletic therapists, only treat one patient at a time.

A Certified Athletic Therapist’s scope of practice includes the prevention, immediate care and the reconditioning of orthopaedic and/or musculoskeletal injuries. Rehabilitative techniques are used to treat injuries and conditions sustained during sport, recreational activities, accidents, or occupations. Athletic Therapy practices are based on the sports medicine model of rehabilitation. Academically, the study of neurological, respiratory, and/or cardiovascular rehabilitation are not covered.

Our Osteopathic Practitioners and Athletic Therapists do not diagnose or practice medicine, nor do we attempt to treat diseaseIf you are concerned about any medical pathology and /or disease, always consult your physician prior to exploring Athletic Therapy or Osteopathic Manual Therapy.

Will my Extended Health Care plan reimburse me for Osteopathy Manual Practice or Athletic Therapy Sessions?
Most extended health care plans cover Osteopathy and/or Athletic Therapy treatments; however, it is carrier and policy specific. Ask your HR department or plan administrator for more information. If your claim is denied, there are forms from the Canadian Athletic Therapy Association that can be completed in order to request that your EHC add the service to your existing plan.
How else might I be able to be reimbursed for Osteopathy Manual Practice or Athletic Therapy Sessions?
  • Therapy sessions may also be claimed under an existing Corporate Healthcare Expense account, contact HR for more information.
  • If you are a student at UBC, SFU or Langara College you may be partially reimbursed for your Osteopathic Manual Practice and/or Athletic Therapy Treatment.
  • Therapy sessions may also be claimed as a medical expense on your income tax if you are self employed, contact your accountant for specific details
What do I need to bring with me to the session?

Please bring a clean change of comfortable, loose fitting clothing.  

Please also bring with you any referral letters and x-ray/scans that you may have.

How long is a session?
Standard sessions are 45 – 60 minutes in length.
Do I need a doctor’s referral to see you?
No, you don’t, but often your Physician or Sports Medicine Doctor will recommend that you undergo therapy and/or rehabilitation. The only time a doctor’s referral would be necessary would be if your insurance plan requires that you have a doctor’s referral to receive reimbursement. Our Osteopathic Practitioners and Athletic Therapists do not diagnose or practice medicine, nor do we attempt to treat disease. If you are concerned about any medical pathology and /or disease, always consult your physician prior to exploring Athletic Therapy or Osteopathic Manual Therapy.

How often will I need a session?
Frequency of sessions can vary, and ranges anywhere from twice a week to monthly. Often, at the beginning of our work together, weekly sessions are appropriate and then as your symptoms lessen, we may find that decreasing frequency is appropriate. We will be in communication about this as your treatment progresses, and adjust session frequency in a way that feels right for you.
Do you offer Direct Billing?

Effective November 1st, 2024 – Jai Keighery will be offering direct billing for Manulife, Canada Life and Sunlife insurance companies for extended health care benefits.